Here to provide you with reassurance and support...
From 6pm-11pm Daily, 7 days a week 365 days a year

The PHS-Direct + team has over 30 years experience within the Veterinary profession. We want to use our skills and knowledge to help YOU and your PET live a happier and healthier life! Our Philosophy is to provide helpful, friendly, approachable advice when you most need it. We support pet owner’s and veterinary practices throughout the UK. We do not intend to replace your Veterinary Surgeon, or make a diagnosis for you. However, there may be times when you require independent professional advice. We at PHS-Direct+ are proud to support the Veterinary profession.

Established in 2009 PHS Direct has become one of the UK’s leading home pet care services giving pet owners help and peace of mind when their vet is closed.

The whole concept for PHS was originally developed by Vet Tim Watson, in conjunction with Animals at Home. Tim realised that pet owners often needed guidance and re-assurance when their vet was closed; helping them to decide what was best for their pet.

Today, Tim still works full time in his practice on the Isle of Wight and continues to support and add his expertise to develop PHS Direct.  The fact that Tim’s own practice uses PHS to support their emergency services bears testimony to Tim’s commitment to PHS and the value of the service offered to pet owners across the UK.

Following the launch by Tim in 2009 ownership of the service was transferred to Alice Winter and Hannah Burge; two experienced veterinary nurses who had worked closely with Tim on establishing and managing the service.

Alice and Hannah now work closely together, alongside their dedicated team of veterinary professionals to deliver a service that ensures all pet owners can gain rapid access to professional pet care advice when they need it. As you would expect, all PHS-Direct nurses are RCVS qualified and Registered, many having already worked within emergency referral centres.

THE PHS TEAM

Alice Winter
Managing Director and PHS Advisor

Alice qualified in 1983 as a veterinary nurse in Berkshire working in a small animal practice.


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Hannah Burge
Managing Director and PHS Advisor

Hannah qualified as a veterinary nurse in 1999 after training at a practice in the south of the UK.


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Tim Watson
Vet. Business Development Officer

Tim Watson is a veterinary surgeon who lives with his wife and daughter on the Isle of Wight.


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David J. Beckingham
Veterinary Advisory Officer & PT Veterinary Surgeon

David has lived with his family on the Isle of Wight for over 30 years.


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Cheryl Mason
Veterinary Nurse & PHS Advisor

Cheryl has worked as a veterinary nurse since qualifying in 1996, and now works as a part time locum VN.


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Kate Wallis
Veterinary Nurse & PHS Advisor

Kate holds an honors degree in Veterinary Nursing and practice management.


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Michelle Hennessey
Veterinary Nurse & PHS Advisor

Michelle is one of our senior and highly qualified advisors, qualifying as a Veterinary Nurse in 1993.


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Nicola Brew
Veterinary Nurse & PHS Advisor

Prior to being a veterinary nurse she was a qualified hair dresser and children’s fitness coach.


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Nicole Van de Laak
Veterinary Nurse & PHS Advisor

Nicole qualified in 1996 having worked in a veterinary practice since 1985 as a receptionist and nurse.


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Victoria Leschallas
Veterinary Nurse & PHS Advisor

Victoria lives in Peterborough with her family and qualified as a Veterinary Nurse in 2000.


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Jennifer Shelton
Veterinary Nurse & PHS Advisor

Jennifer originally studied Zoology at Bangor and then Veterinary nursing, qualifying in 2007.


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Gemma Stewardson
Veterinary Nurse & PHS Advisor

Gemma qualified in 2004 and  is one of our senior PHS advisors in that she has been with us since April 2011.


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Hannah Jarvis
Veterinary Nurse & PHS Advisor

Hannah qualified as a veterinary nurse in 2006.  Since qualifying she has expanded her nursing skills to include the handling and care of lions, tigers and giraffes to name a few.  She worked in the Johannesburg Lion Park, where one of her jobs was hand rearing lion cubs.


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Rebecca Mills
Veterinary Nurse & PHS Advisor

Rebecca qualified in 1994 from Bicton College of Agriculture and then moved to Plymouth to work in a 100% small animal practice.  She quickly became involved in Veterinary Nurse teaching at this practice and a subsequent practice which resulted in her gaining a post as a tutor in veterinary Nursing at Cannington College in Somerset.  Her career continued with her second post as a tutor at South Devon College, Torquay.


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