Here to provide you with reassurance and support...
From 6pm-11pm Daily, 7 days a week 365 days a year

Worried about your pet?

We're open from 6pm-11pm, 7 days a week 365 days a year. We can help with:

  • If you are unsure if your pet needs to see a Vet
  • First Aid advice
  • General Pet Care Advice

How can we help you?

  • By providing professional general veterinary advice by phone
  • Here to help you when your vets are closed
  • National Service providing pet health support throughout the UK
  • By using only Qualified/Listed and Registered Veterinary Nurses
Whatever your pet concern, you can talk to a Veterinary Nurse within just

Call and speak
to one of our
qualified veterinary
nurses now!

Calls cost £1.53 a minute + network extras and will be higher from mobiles. We have an average call time of just 6 minutes.

Disclaimer - The advice given is no way intended to replace profesional veterinary care, attention or diagnosis by a qualified veterinary surgeon / practitioner. The help and advice given by our staff via phone call or on this website cannot and should not be used for diagnosis or choice of treatment. We strongly advise all callers and or users of the web site to consult a veterinary practice in an emergency or if they require a diagnosis.

Meet the PHS team

All our veterinary nurses are registered and fully qualified

Meet the PHS team


Practical faqs answered by our veterinary nurses



Read a selection of testimonials from satisfied pet owners

Read our testimonials


Is My Cat Sick?

Your cat does seem it’s normal self but you’re unsure what the problem may be?  The first signs that a cat may be unwell is usually the change in his behaviour. This might be a normally active cat becomes inactive; sleeping more and eating less. There can be more obvious indications of poor health in the cat’s physical appearance, movement, has he changed from his stealth-like abilities to clumsy or awkward?

There are many signs to be aware of:

  • Unusual behaviour, especially inactivity and hiding away
  • Loss of appetite
  • Losing weight
  • Drinking more water than normal
  • Vomiting
  • Breathing Difficulties

    'The Veterinary Nurse Helpline for Pet and Vet'

Here are just a small selection of questions we could help you answer NOW:

  • Does my pet need to see the Vet?
  • Will my pet get worse if I delay in seeing the Vet?
  • What if my pets Vet is closed?
  • My pet is behaving strangely?
  • My pet is quiet and sleepy what does this mean?
  • Will my pet get worse overnight?
  • What if my pet has taken poison?
  • What if my pet has a fit?
  • I think my pet has been stung?
  • I think my pet has a bit of diarrhoea?

Our fully qualified and registered nurses are standing by; help is just a call away.