'Here when you and your pet need us'
OPEN 365 DAYS A YEAR - 6pm-9am Weekdays - 24hrs Weekends & Bank Holidays

"Helped save my cats life"

I can’t stress enough how much the advisor saved the cats life as waiting till the morning would have been too late. Having that second persons advice that we do need to contact the on call vet reassures you that you are not wasting their time or disturbing them for no reason in the middle of the night!


Ms. Goode and Macey from Birmingham

"They realised how ill my kitten was"
"The nurse was able to realise that mayo had bad anaemia and got me to take him to the vets as soon as possible - he was in for 3 days on a drip but is now home and well - I found the service very useful and told my vets about it as well"
Ms. Wheldon and kitten Mayo from Sheffield.

"I did not have to disturb the emergency vet"
“I would definitely recommend calling PHS Direct for help and advice when you don’t want to call the emergency vet. My poodle, Vinnie had been neutered that day and I just wanted to ask a few questions about his aftercare. I got all the information I wanted and did not have to call or disturb the emergency vet. Brilliant!”
Ms. Platt and Vinnie of Brentford

"Put my mind at rest"
”When my 13 week old cavalier king charles spaniel puppy suddenly had a case of diarrhoea, I was a little worried that evening and not sure if I needed the vet. A call to PHS put my mind at rest for the night with things I could check and do to help”
Ms. Merry and Oscar from Essex

"So calm and kind"
“When our 7 month old springer spaniel Ollie may have been poisoned we saw our vet promptly and got medication. We were very worried about him and his medication and we called PHS through our veterinary practice for extra advice and support. The advisor was so calm and kind it was very sweet of her and she even called us back to see how he was two days later”
Mr and Mrs Brannan with Ollie, springer spaniel

"Knowing there is someone else to ask"
”We have used PHS Direct twice now to help our cat, and our dog both at the weekend. It is nice to know there is someone else to call for advice over holiday periods and I will be telling my friends about the service.”
Mrs. Gray with Tigger from Bournemouth.

"Useful Weekend and holiday help..."
”We have used PHS Direct twice now to help our cat, and our dog both at the weekend. It is nice to know there is someone else to call for advice over holiday periods and I will be telling my friends about the service.”